Our personal bank loan gets a Virgin cash makeover

Our personal bank loan gets a Virgin cash makeover

All-new look, exact exact exact same loan. Nothing else is evolving

We have accompanied forces with Virgin cash and also the group is busy behind the scenes to create the brands together and produce one brilliant bank under the Virgin cash title.

From August 2020, current loan clients will likely to be rebranded to a Virgin Money loan that is personal. We are looking after every thing so that you will never have to do a thing. You’ll nevertheless make re payments as always and handle your loan account while you do now.

Keep in mind

  • Your repayments that are monthly the exact same.
  • There is no switch towards the date you will be making your payment per month.
  • The date your loan concludes remains the same.
  • There isn’t any switch to your conditions and terms.
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  • This will remain in place if you have a temporary payment holiday on your personal loan.

If you have currently started a software

Now that we’ve joined up with forces with Virgin cash, we are not any longer accepting applications for the Yorkshire Bank loan that is personal. In the event that you began a credit card applicatoin in the final 28 times it is possible to nevertheless recover it right here. Any loan requests finished after July 26th is likely to be prepared as being a Virgin cash loan.

Pick up in which you left off

Virgin Cash loans that are personal

You can do this with Virgin Money if you’d like to make a new loan application.

Got any concerns?

Call us

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The manner in which you verify your repayments has changed – Strong Consumer verification

To offer more protection against fraudulence we’re attempting to make internet shopping safer.

What’s Changing?

Under brand brand new laws to enhance online safety, we would utilize our mobile app to ensure you’re the only making an on-line card payment or when we can’t do this, we’ll send that you one-time passcode to your phone.

Whenever we can’t verify it is you when you make an on-line card re payment, your deal are going to be declined.

Everything we require away from you

We’re making some modifications to provide you with a supplementary layer of protection and double-check you whenever you’re shopping online that it’s.

All you need to do is install the version that is latest of our mobile banking application. You’ll then manage to authenticate online card payments making use of the application – you can make use of your passcode or fingerprint ID to get this done. Just be sure you keep in mind your login details and have them safe.

Make certain we now have your latest contact information, get in contact on 0800 028 1712 to inform us your mobile or landline quantity. Or perhaps you can check out your store that is nearest. When we don’t get telephone number we won’t have the ability to give you a passcode as well as your deal would be declined. Getting your telephone number could also be helpful us to quickly contact you whenever we spot such a thing dubious on the account.

Strong client Authentication Changes – Securing your payments that are digital

You might see a significant difference to whenever you’re asked to authenticate a repayment via company Web Banking as well as the mobile phone App, the method that you repeat this will continue to be the exact same by making use of:

  • Cell phone or security online that is token
  • Your internet banking password through the software

For lots more information see our online assistance.

Forgot your company internet banking password, we could assist. Just contact us on 0800 121 4209Monday – Friday 8am – 6pm and option that is select.

You’ll find information that is impartial assistance with cash issues in the “Money advice service” site. Yorkshire Bank is included in the Financial Services Compensation Scheme (FSCS), get more information.

Take note, you will be used to your Virgin Money web site to carry on the job.

This solution can be acquired to Yorkshire Bank, Clydesdale Bank and Virgin cash clients who possess started although not yet completed a personal bank loan application.